Support

Email support@chacha-eg.com with your username and what happened. We reply by email.

Every purchase on chacha is made from the brand's own store, so the brand handles payment, delivery, returns and refunds. Your order confirmation email comes from the brand and says how to reach them. If you cannot get an answer, email us and we will help you reach them.

To report a post, comment or account, open its ⋯ menu and choose Report. To block someone, open their profile, tap ⋯ and choose Block. We review reports within 24 hours.

You can delete your account from Profile → Settings → Delete Account. How deletion works, and the Terms of Service and Privacy Policy.